Multi-Factor Authentication (MFA) is a security feature that requires you to provide two or more verification methods to access your account. This adds an extra layer of protection to ensure that only you can access your account.
To improve security of college systems, MFA is being rolled out to students later in 2025.
Keep your phone handy: You'll need it each time you sign in to your Microsoft account.
Backup options: Consider setting up additional verification methods for added security and convenience.
MFA helps protect your account from unauthorised access. Even if someone gets hold of your password, they won't be able to access your account without the second verification method.
It also provides increased protection against cyber-attacks and security breaches.
When you log in, you'll enter your password as usual. You'll then be asked to provide a second form of verification, such as a code sent to your phone by text, or an authentication app.
We recommend you download the Microsoft Authenticator app on your Android or iPhone.
Once MFA is rolled out, you will be prompted to set up your preferred authentication method. You will not be able to access your college Microsoft account until this is complete.
You will be requested to verify your account:
We recommend that you set up at least two methods from the following options:
Yes, you can set up MFA on multiple devices, including your smartphone, tablet, and computer. Just make sure to configure each device with your chosen verification methods.
If you have followed the instructions but are still having trouble setting up or using MFA, you can call into the library for assistance.
Please remember to bring your mobile phone and student ID card with you.
If you are not on campus, you can contact the IT Support Team for assistance.
You can update your preferences and details at any time by logging into the security settings for your Microsoft account.
If you have any problems updating your details, you can contact the IT Support Team for assistance.
If you don't have a phone, please contact the IT Support Team for assistance.
It is easier to use a laptop or PC to set up MFA.
To register your device for MFA, go to your Microsoft account security settings.
Select Add sign-in method and choose one of the following methods to use: Phone or Authenticator app.
